The EZ Lite Cruiser requires very little maintenance, but it is important to perform regular maintenance & upkeep of the device for longevity. Even a little cleaning now and again will go a long way to keeping your device looking & functioning like new, and we highly recommend it.
If you need help, the first step is to Contact Us to speak to one of our helpful Parts & Service Technicians. Be ready and with the device, the battery and charger. Please also have a wall outlet nearby. When you're ready:
Call Toll Free: 1-(888) 544-6054
Live Operators Are Available:
Monday - Friday, 9 AM - 5 PM Pacific Time
We will perform an initial short diagnostics over the phone, asking you a few questions to get an understanding of the situation and problem. Once we have performed this diagnostics, we'll make a plan of action that may include shipping you parts, guiding you to instructions and if/when necessary, putting you in touch with a service provider in your area.
There are many shops specializing in Electric Wheelchairs & Scooters, or a Trained Technician who has experience working on Electric Wheelchairs & Scooters who would be qualified to perform the service & maintenance on your EZ Lite Cruiser.
Please be sure to keep a log of the service & maintenance performed in your User Manual.
Your shop or technician may also require parts, which we carry in stock and can be ordered from us direct to you or your shop. If there is a part you need that is not found on our Parts page, please Contact Us.