Health Insurance

If you have a Health Insurance Plan, you may be able to get reimbursed for the purchase of an EZ Lite Cruiser and certain accessories. 

Unfortunately, at this time, we are not enrolled in Medicare's Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program, and we do not bill any health insurance plans directly. 

Here are the Steps to take....

Call the member services phone number on the back of your insurance card.  Ask if you could purchase a power wheelchair (and any necessary accessories) out of pocket from an out of network vendor, and get reimbursed for your purchase.  Refer to the HCPCS codes for our products which may be covered.

Discuss your needs for a power wheelchair with a doctor and see if the EZ Lite Cruiser could be right for you.  If it is, get a note or prescription from your doctor, stating that the device is medically necessary for your daily functions, and specify the model and accessories you may need.

Make your purchase of the EZ Lite Cruiser model and accessories that are right for your needs, and take delivery of the device.  If you will be keeping it, submit your information in the form below on this page, to receive a paid invoice with applicable HCPCS codes, your member information and our vendor information.

Helpful Tips: When speaking with your insurance company, some common questions to ask are:  (1) do I need prior authorization? (2) are there any forms to complete, and if so, how do I get them? (3) how do I send in my completed claim? (4) how much will I be reimbursed? (5) how long does it take to get approval or reimbursed?

Once you've completes Steps 1-3, you'll combine the prior authorization and/or paperwork from your insurance company, from Step 1, along with your doctors note or prescription from Step 2, and with our paid invoice from Step 3, and submit it to your insurance company for a reimbursement claim, as instructed by them. 

That's it!  If your paperwork is in proper order, you typically should receive your reimbursement within 3 months, but sometimes longer, or sooner. 

Unfortunately, we can not guarantee that you will be reimbursed, as that is a decision by your health insurance plan provider.