Foldable Electric Wheelchair by EZ Lite Cruiser Slim SX12 Model

My new wheelchair.

I am an airline mechanical engineer. I came down with ALS about a year ago. And harder to walk now and it's like I have freedom again.Great W/chair. Might be a little expensive but you get what you pay for. Great for inside and out. Easy to put together. The battery it came with the other day I went 6-8 miles and the indicator still read full green. Smooth operation of the joy stick. It's a zero turn radius wheel chair. The best fold up wheel chair on the market. You can add an extra battery or bigger or a USB charger. The only one that you can trick it out you can buy a joystick/CPU programming kit.which is so cool how you can customize the parameters.The free arm bag and backpack fit so good on the chair. The travel bag we have not used it yet but looks really good. All of there products are made really good quality and great material.
Best travel wheel chair on the market. !!! 😎

Wold do business with them again .....so far very happy

I very much appreciate the additional support you provided to my brother on his way up from Mexico for a short vacation in the Bay Area. Kyle was kind enough to set the chair up for him on his way up. As it turned out the seating was not ideal so again Kyle and one of your crew who happened to speak Spanish dealt with it on the way back to Mexico and it now fits him perfectly. Your customer service is superb--that's the way to run a business! Thanks, Rick

After going through several electric scooters, each with various pros and cons, my dad purchased this mobile chair for my mom in March 2019. She immediately loved it and felt much more stable, confident and independent than she had previously felt in the scooters!

The real test however was to be during an extended international vacation to Italy last month (July 2019). Our entire family was going to be together for 2 weeks to celebrate my parents' 50 year anniversary.

Well...things went sideways in a hurry.

Upon boarding their first flight, my dad removed the joystick controller from the chair..."just in case". He was worried it might get damaged by the airline when they were moving the chair. He placed the controller in the overhead compartment and then FORGOT it when they landed in Paris to switch flights. (The chair had been checked all the way through to Florence so mom was picked up at the gate by the airline transport.)

Upon arriving in Florence, Dad immediately realized his mistake. Unfortunately, the airline hadn't retrieved the controller and that plane was on its way to Africa.

While the chair IS mobile without the controller, it requires someone to push it, thus eliminating mom's independence. Plus, we had several side trips planned -- each very hilly and on cobble-stoned/very uneven terrain. This was a disaster.

Not really knowing what we could do, I decided to jump online and sent a message to the EZ Lite Cruiser support/contact us page. The message went through on a Saturday at around 2am (California time). I wasn't really expecting any response until business hours on Monday - some 36 hours later. Even then, I had no idea what sort of response I'd get but I pretty much expected, "That was dumb. I wish you luck." Much to my surprise, I actually received a a very concerned and compassionate response within 3 hours! In the middle of the wee hours on a weekend!!

Michael JUMPED into action. He explained to me that he wouldn't be able to physically get me the part until the parts warehouse opened on Monday but he would research shipping options and get things all set up in the mean time. He was in constant communication and gave me several options accompanied with his recommendations based on his personal experience dealing how customs might impact the delivery time for each choice.

Guess what? We had a new controller, in hand, at our VERY remote villa in Italy by Wednesday afternoon. Seriously INCREDIBLE! Our vacation was salvaged and mom was able to participate in and enjoy all of our pre-planned adventures.

I cannot rave enough about Michael and the service we received. We will definitely be life-long purchasers of the EZ-Lite Cruiser.

(I have pictures I wanted to add but I can't figure it out. )

Hi EZ Lite Cruiser,
We are from Romania and purchased this wheelchair (Deluxe Slim SX12) for our little girl. We appreciate its quality, it is robust and does not hear the engine when running. All in all, a very good experience. I highly recommend EZ Lite Cruiser.

I had assistance with my first chair order and it turned out to be perfect for me. Has many improvements from even a year ago when a friend got theirs. They loved the updates. Got quickly and other than difficulties putting it together as documentation was not always up to date the support team was exceptional. Maneuvering was easy and folding up a breeze. Meant a new aspect of my life was available for me to travel and get around with this wonderful chair. Thanks to the entire support team!

We just returned from a two week bus tour of Italy that involved traversing many cobblestone streets.
Over all the cruiser did fine, although it had to be pushed some of the time. The battery provided ample charge for each day of the trip. Both of the screws holding the joystick loosened and fell out along the way. (Extra screws should be included in the tool kit and a more secure method of attaching the joystick is needed.)
The travel bag was an excellent accessory for packing the chair onto the plane for each leg of our air travel, however, it was difficult to store the bag on board the chair. It would have been much more convenient to store the cover onboard if the pocket just behind the back of the seat of the chair were large enough to fit the folded chair cover and zip. We ordered push handles for the chair, which did not arrive prior to leaving for the trip. (Backordered) They would have made pushing the chair much more convenient. We did not use the quick release motors on this trip.

No concerns